WELCOME TO RESALE UNIVERSE! YOU’RE ALL IN ONE SHOP STOP!

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WELCOME TO RESALE UNIVERSE! YOU’RE ALL IN ONE SHOP STOP!

How do I get refund?

Is the refund policy consistent across all retailers? No, refund policies are unique to each retailer and may differ based on the purchased item. It is essential to acquaint yourself with the specific refund policies of the retailer from which you made the purchase.

When can I anticipate receiving my refund after returning an item? Upon the retailer receiving and processing your return, you can expect to receive your refund. The timeframe for this procedure is determined by the retailer’s protocols, typically falling within the range of 5-7 business days.

Is it possible to contact Resale Universe for updates on my refund status? While it is advisable to directly contact the retailer for updates on your refund status, you can also seek assistance from our Customer Care by reaching out to askresaleuniverse@gmail.com for further support.

What details should I include when contacting Customer Care regarding a refund? When communicating with Customer Care about a refund, ensure you provide essential information such as your order reference number, full name, the email address used for the order, and any pertinent details about the item being returned.

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